Shipping Policy

1. Processing Time:

Once you place an order for a Print on Demand product, please allow 2-4 business days for us to process your order. During peak seasons, processing times may be slightly longer, but we always strive to get your order to you as quickly as possible.

2. Shipping:

Shipping is based on the Dollar amount you spend as follows: 

Standart Shipping	$0.00 - $35.00	$6.99
Standart Shipping	$35.01 - $55.00	$9.99
Standart Shipping	$55.01 - $75.00	$15.99
Standart Shipping	$75.01 - $99.99	$18.99
Standart Shipping	$100 and up	Free Shipping

 

Shipping will be processed through USPS.

3. Shipping Time:

The shipping time will vary depending on the shipping method you choose and your location. Generally, you can expect your Print on Demand products to arrive within 5-10 business days from the date of shipment. Please note that international orders may take longer due to customs clearance procedures.

 We value your satisfaction and will do our best to ensure a smooth shopping experience with The Squat Queen.

Returns and Exchanges

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Certain items are excluded from returns, such as those marked as final sale, bespoke products, Custom-made products (T-shirts, Tank Tops, Hoodies, etc)

The return window is 30 days, starting from the date the order is marked as delivered by the carrier. Return shipping fees are the responsibility of the Customer and the return process begins once the received items are inspected. Customer funds may be temporarily held to confirm the receipt of returned items and ensure they meet refund eligibility criteria, preventing fraudulent or unauthorized returns and ensuring a fair process.

To start a return, you can contact us at info@thesquatqueen.com. Please note that returns will need to be sent to the following address: 11201 Ed Brown Rd, Charlotte, North Carolina, 28273

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Please be aware that this return processing policy may be subject to change at the discretion of The Squat Queen. Any updates will be communicated to customers through appropriate channels. By continuing with a purchase, you acknowledge and agree to abide by the terms outlined in this returns processing policy.

You can always contact us for any return question at info@thesquatqueen.com.